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Firestorm viewer clean install youtube2/10/2023 ![]() ![]() ![]() As it is, we are guessing everything else about your viewer install and drivers is good and that you just have a messed up install. This is easier for all of us, if you give us good information to start with. ![]() That means you have to try all our bad guesses and eliminate them one by one. Without information all we can do is guess. T-Mobile and other ISP’s use a wireless system to connect to you. It also helps to know if you are using a laptop or a desktop and a wired or wireless connection between the computer and gateway and/or between the gateway and ISP. ![]() To add your info to an existing question use OPTIONS->EDIT. provides all the version numbers we need. and paste that into your post with your question. If the viewer will at least show the login screen, get the info from the viewer's Help-About. When you ask a tech question like this one include information about your computer and viewer. and of course you did restart your computer and try FS? Yes? Then if that doesn't work go to a clean install. Download and install the FS viewer over the top of the existing install. I would suggest you see if you can save some effort. Rolig's suggestion is the most likely to fix your problem. ![]()
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